Our Values

PsychMed is a leading provider of evidenced based Psychological treatment programs. We are a community based service organisation with no religious affiliation.

We provide complimentary specialised and articulated evidenced based Psychological treatment programs for community based primary contact agencies and partners such as General Practices, Mental Health Service, CAMHS, DPTI, DCSI, DASSA, The Salvation Army, Anglicare, Centacare, Uniting Care Wesley, Relationships Australia, Autism SA, Yarrow Place, Victims of Crime.

We are committed to social equity and supporting the community and believe that everyone is entitled to receive professional treatment from experienced clinical psychologists regardless of their religious belief, age, gender, sexual orientation, culture, social, economic circumstances or Geographical location.

You can download the Charter Language Guide below:

Our Commitment to Transcultural Mental Health Services

PsychMed values and celebrates South Australia’s cultural diversity and employs the services of clinicians and business staff from a diverse range of cultural backgrounds.

One of our corporate goals is to continually improve access to evidenced based Clinical Psychological services for Culturally and Linguistically Diverse (CALD) & refugee communities.

Our Psychologists and staff speak Danish, Dutch, French, German, Greek, Hindi, Italian, Japanese, Mandarin, Polish, Portuguese, Spanish, Telugu, and Vietnamese.

Our Commitment to Aboriginal Mental Health

Aboriginal & Torres Strait Islanders

PsychMed acknowledges the traditional owners of the lands of the Adelaide plains, “the Kaurna people”. PsychMed recognises their ongoing spiritual and cultural custodianship of these lands. PsychMed is committed to working with Aboriginal and Torres Strait Islander people, families and communities.

• Most of our clinicians have participated in cultural and Indigenous awareness and sensitivity training
• We are proud to have a clinician of Indigenous ancestry and many of our clinicians have worked with Indigenous persons
• Some of our clinicians have extensive experience in rural and remote communities in outback SA and Central Australia;
• Some have taught cultural sensitivity and working effectively with Indigenous mental health issues, assessment and trained in evidenced based approaches including focused CBT and Narrative Therapy.

History of the Aboriginal Flag

The Aboriginal Flag has been adopted by all Aboriginal groups and is now displayed permanently at offical Aboriginal and government sites throughout Australia. The Black symbolises the Aboriginal People, the yellow represents the Sun, the constant renewer of life, symbolising recovery and renewal and the red symbolises the earth or land and the Ochre colour used by Aboriginal people in art and ceremonies.

It designed by Harold Thomas was first flown in Adelaide’s Victoria Square on “National Aborigines Day” on 12th of July 1971. It was later used for the tent embassy protest in Canberra in 1972.

Ngaityalya (Kaurna, thank you)

Our Commitment to Accountability

PsychMed is an affiliate member of Community Centres SA and endorses Australian service excellence standards and working collaboratively with consumers, carers, shared care providers and stakeholders to guide programs and accountability measures.

PsychMed uses a Results Based Accountability (RBA) approach to establish performance measures to assess the impact of our programs and services to individuals accessing our programs and services. The information gathered is used to assist in ongoing planning, monitoring, evaluation and continuous improvement of our programs and services.

Our Commitment to Excellence in Service Standards

PsychMed endorses the Australian Service Excellence Standards (ASES), which are quality standards for the community services sector. In South Australia the standards are administered by the Department for Communities and Social Inclusion (DCSI): PsychMed is presently engaged in their certification process.

The standards are based on seven key principles:

1. Customer focused
2. Clear direction with accountability
3. Continuous learning and innovation
4. Valuing people and diversity
5. Collaborative work practices
6. Evidence based decision-making
7. Social, environmental and ethical responsibility